Privacy Policy 個人情報保護方針
Japan Guides Group Co., Ltd. (hereinafter referred to as “JGG”) recognizes the importance of protecting the personal information entrusted to us by customers of Fuji Mountain Coffee (hereinafter referred to as “the Café”).
JGG has established the following Privacy Policy and is committed to appropriately managing and protecting customers’ personal information.
1. Collection of Personal Information
JGG may collect personal information such as your name, email address, telephone number, and other necessary information when you make an inquiry, reservation, event registration, or otherwise use our services.
2. Purpose of Use
JGG uses the personal information collected for the following purposes:
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To respond to inquiries and provide necessary communications
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To confirm and manage reservations and registrations
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To provide and operate events and services
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To communicate important information regarding our services
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To improve and manage our services
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For other purposes related to the above
3. Management of Personal Information
JGG takes appropriate security measures to properly manage customers’ personal information and to prevent unauthorized access, loss, leakage, alteration, or other misuse of personal information.
4. Provision of Personal Information to Third Parties
JGG will not provide customers’ personal information to third parties without their consent, except where required or permitted by applicable laws and regulations.
However, JGG may entrust the handling of personal information to external service providers when necessary for the provision of services, such as reservations, payment processing, and inquiry management. In such cases, JGG will select appropriate service providers and exercise necessary supervision over their handling of personal information.
5. Requests Regarding Personal Information
If you wish to request disclosure, correction, addition, deletion, suspension of use, or other handling of your personal information held by JGG, we will respond within a reasonable scope in accordance with applicable laws and regulations.
For inquiries regarding personal information, please contact:
Japan Guides Group Co., Ltd.
Fuji Mountain Coffee
Email: info@fujimountainguides.com
6. Compliance with Laws and Regulations
JGG complies with applicable laws, regulations, and other relevant standards concerning the protection of personal information.
7. Changes to This Privacy Policy
JGG may revise this Privacy Policy as necessary. Any changes will be posted on this website.
Effective Date: September 15th 2026
Japan Guides Group Co., Ltd.
Representative Director: Luke Andrew James Cummings
株式会社Japan Guides Group（以下「当社」といいます。）は、当社が運営する「Fuji Mountain Coffee」（以下「当店」といいます。）において、お客様からお預かりする個人情報を適切に取り扱い、保護することを重要な責務と考えています。
当社は、以下のとおり個人情報保護方針を定め、個人情報の適切な管理・保護に努めます。
1. 個人情報の取得
当社は、お問い合わせ、予約、イベントへのお申し込み、その他当店のサービスをご利用いただく際に、お 客様のお名前、メールアドレス、電話番号、その他必要な情報を取得することがあります。
2. 個人情報の利用目的
当社は、お預かりした個人情報を、以下の目的のために利用します。
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お問い合わせへの回答およびご連絡
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ご予約・お申し込み内容の確認および対応
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イベントやサービスの運営・提供
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当店のサービスに関する重要なお知らせのご連絡
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サービスの改善および運営上必要な対応
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その他、上記の利用目的に付随する業務